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Cards

What are the documents required for refund of the blocked amount

a. Copy of Authorization Cancellation Letter or Slip
b. Letter from the Merchant (on his letterhead) stating that you have settled the payment and they don't need authorization any more. Letter should be signed by the Duty Manager and it should contain Merchant Name, Transaction Date, Check-in and Check-out Date, Transaction Amount, Transaction ID and Card Number.
c. Copy of final bill payment which contains check in and check out date and time

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