1. CIB password can be generated using the Green Pin option available on the login page.
2. On the CIB pre-login page, select Set/Reset password option.
3. Enter the following fields for authentication:
a. Corporate ID & User ID (received via SMS for new users)
b. Registered mobile number (Entered at the time of form filling)
c. Official email ID (Entered at the time of form filling)
Note: During process of password generation/reset, if incorrect credentials are entered five times, CIB disallows further attempts till end of day and the same is communicated through a message on the screen. However, you can retry after 12 am.
4. On successful validation, an email with unique URL link is sent to your registered official email ID. (Validity of the URL link is 30 minutes only. If link expires, user needs to re-initiate the process from Step 1, by clicking on Set/Reset Password option)
5. On clicking the link received via email, you will be led to Generate Password page. Then, one of the following options should be selected:
a. Set Login password
b. Set transaction password**
c. Set both login and transaction password
**Applicable only for user with transaction rights
Note: Users with transaction access may choose to generate one of the two passwords later, viz., login password & transaction password (i.e. User may repeat the same process, to generate the other password later, if required)
6. Enter the desired password, complying with the rules displayed to set a valid password. Re-enter to confirm the new password & click Submit.
7. CIB prompts to enter the OTP received on registered mobile number to authenticate the user who has accessed the Generate password page.
8. CIB page displays acknowledgement message confirming successful generation/reset of password. You may instantly login to start using CIB.
9. The password generated via Green pin can be used with immediate effect and NEED NOT be changed during first login