To complete your re-KYC (Know Your Customer) process, please follow any of the methods below:
Internet Banking:
Log in> Dashboard>Services>My Profile>Update KYC
Mobile Banking App, open:
Log in>Tap on your initials
Go to Services & Support>Services>Update KYC
Confirm your details> Upload required documents>Confirm submission
To download the open app: Visit the Google Play Store or Apple App Store
SMS MBANK to +91 9951860002 (International mobile number)
SMS MBANK to 56161600 (Indian mobile number)
Branch visit:
If you're traveling to India, you can visit any Axis Bank branch.
Please carry your original KYC documents, photograph, and address proof.
Email submission:
Send a scanned copy of the duly filled and signed Re-KYC form along with the following self-attested documents from your registered email ID to your Home Branch (email ID of the Branch Head or Operations Head):
Latest passport copy
Recent photograph
Valid visa
PAN card or Form 60
Latest address proof (if not available on passport/PIO/OCI)
Click here to view the list of acceptable KYC documents
Courier / Post Box submission:
Submit a duly filled Customer Request Form along with self-attested KYC documents as mentioned in the form, and:
Drop it off at the nearest NRI P.O. Box
Or send it to your Home Branch in India
All documents must be attested by a Notary Public, Indian Embassy or Consulate, existing Banker, or any Indian scheduled commercial bank with a branch in your location.