You can change your password before or after logging in to Internet Banking.
To reset your password before log in, follow these steps:
1. Go to the log in page by Clicking here and click on Forgot Password
2. Enter your Customer ID.
3. If you have a current account or a savings account, authenticate using one of the available options:
a. OTP: Enter date of birth, PAN for residents/passport for non-residents, and two separate OTPs sent on your registered mobile number and registered email address
b. Debit card: Enter debit card details
c. Email link: Enter your registered email address. An email will be sent on it with a link. Click on it to set your new password
d. KYC: Enter your KYC details
4. If you are a standalone credit card customer, authenticate using one of the available options:
a. OTP: Enter date of birth, PAN for residents/passport for non-residents, and two separate OTPs sent on your registered mobile number and registered email address
b. Credit Card: Enter your credit card details
5. If you are a standalone loan customer, authenticate using one of the available options:
a. OTP: Enter date of birth, PAN for residents/ Passport for non-residents, and two separate OTPs sent on your registered mobile number and registered email address
b. Loan: Enter your loan account details
6. After the authentication is complete, set a strong password. You may have to enter an OTP to confirm.
7. You have now reset your Internet Banking password.
To reset your password after log in, follow these steps:
1. Go to My Profile on top right corner
2. Click on Change your password
3. Enter old password
4. Enter new password
5. You have now reset your Internet Banking password.